Privacy Policy

Your privacy is important to us. This Privacy Policy explains how DebtGuard collects, uses, discloses, and safeguards your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We may collect and process the following data about you:

Personal Information: This includes your name, address, email, phone number, Social Security number (SSN), date of birth, and financial information such as income, debt, and credit score.
Technical Information: This includes your IP address, browser type, device type, operating system, and other usage data collected through cookies and similar tracking technologies.
Interaction Data: This includes any communication you have with us through email, phone, or forms on our website, including information about services you request.

2. How We Use Your Information

Your information is used for the following purposes:

Providing Services: To process your requests and provide our services, including managing your account and processing your application for bankruptcy protection.
Improving Our Services: To analyze usage patterns and improve the content and functionality of our website.
Communications: To send you updates, alerts, newsletters, or promotional materials related to DebtGuard services.
Legal Requirements: To comply with applicable laws, regulations, and legal requests from authorities.

3. Sharing Your Information

We may share your personal data with third parties under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist in providing services such as identity verification, credit scoring, or technical support.
Legal Obligations: We may disclose your data if required by law, in response to legal proceedings, or to protect our rights and property.
Business Transfers: If DebtGuard is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our site. Cookies allow us to understand how you interact with our website, track preferences, and improve site performance.

You may adjust your browser settings to refuse cookies, but please note that doing so may affect your ability to use certain features of the website.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data.
Correction: You have the right to request correction of any inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal data, subject to legal obligations.
Data Portability: You have the right to request that your data be transferred to another organization.
Restrict Processing: You have the right to request restrictions on how we process your personal data.

7. Retention of Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@debtguard.com.